The site keeps asking me to login/upgrade
This is usually caused by your web browser caching the page before you logged in.
When you visit the page again, instead of showing you the correct logged in page, your browse shows you the saved version instead.
In most cases this can be solved by clicking the refresh button in your web browser.
If you have tried to refresh the browser and you are still seeing the logged out page view, then it means you need to force your browser cache to reload. Full instructions on how to do that for your computer can be found at the below link:
How do I print resources?
All of our resources are provided for download in PDF or PPT format and most modern computers should be able to open and print them from the File menu.
If you can't open the PDF worksheets on your computer, you might need to install the free Adobe Reader software. You can also contact support if you have any trouble and we'll help you to overcome any technical hiccups!
Our School has signed up for your Pro School plan. How do I add my colleagues or students?
Thank you so much for your upgrade. It’s really easy to add an additional 30 students or teachers to your Pro School plan.
When logged in to your account please hover over the My Account section and choose the option Manage Users. Once you have created a group you can add the email addresses of colleagues and they will be notified via email to choose a password. They will then have full access to the account.
Note: If colleagues leave your organisation you can merely delete their email address and access will be removed.
Why does the price at checkout says £72 instead of £60?
Our £60 price point is excluding VAT so once you are ready to purchase the standard VAT charge will be applicable. Our membership page clearly states that our pricing is excluding VAT so the charge of £72 is actually correct.
How do I see your resources before I purchase?
Our GCSE 9-1 resources all come with complimentary free samples which you can download before purchasing. You can browse by your respective examination board with the following links:
- AQA 9- 1 GCSE History
- CIE 9- 1 GCSE History
- Edexcel 9- 1 GCSE History
- Edexcel International History
- OCR 9- 1 GCSE History
- WJEC 9- 1 GCSE History
Samples can be found for each and every module of study. Please browse by module and download the free sample.
Each module for each examination board includes:
- Scheme of Work/Lesson plan
- A complete set of editable PowerPoint lessons
- Accompanying worksheets and homework tasks
- 3 assessments
We also offer free resources by subject type. If for example, you are looking for WW2 resources, you can utilise the navigation to locate the WW2 page.
Lastly, you can browse via age group utilising the Age Group option on the navigation:
I can't print your worksheets
This is usually because of issues with your school I.T. systems. Make sure you contact your I.T. department so that they allow you to print PDF files.
My payment failed. What can I do?
When purchasing or upgrading your School History account to a paid plan, you might experience an error message if your payment method fails.
This is usually because your bank blocked the payment from being processed.
If your payment did fail, the best option is to contact your bank and let them know that the payment you tried to make was approved and that they should whitelist it so that you can try to make the payment again. Once your bank removes that block, you should be free to purchase with no more problems.
Alternatively, if you have a PayPal account, you can choose the PayPal option at the checkout instead. Most banks are more familiar with PayPal payments, so the payment is less likely to get flagged by your bank.
Do you accept purchase orders or payment via an invoice?
Yes! Many schools in the UK and abroad prefer to submit a purchase order and make payment directly through a bank transfer instead of purchasing online.
To do that, simply fill out our Purchase Order Form with the relevant details and submit it to our support team. Once we receive that, payment information will be sent over to you and your account will be upgraded as soon as we receive the payment.
How do I cancel my membership?
We only want you to stay with School History if you get true value from it. We'd be sad to see you go, but we have made cancelling your subscription very easy.
If you go to your account page, you'll see the "Disable automatic renewal" button. To cancel, you just need to click that button and your membership will expire at the end of the payment period.
How do I join School History?
First of all, thank you so much for your support! To become a member of School History, just visit the membership page and choose the plan that suits you best.
It only takes a few minutes to fill out our simple signup form and once that's done you'll have instant access to everything we offer!
What is School History?
To put it simply, School History is an online resource platform for history teachers to educate students and prepare them for examinations in KS3, GCSE, IGCSE, IB, and A-Level curriculums.
How can I unsubscribe from your emails?
All emails include a clear Unsubscribe button within the footer. If you would like to unsubscribe from emails then please click the handy link before contacting support.
How can I delete my account?
We never want to see members leave us however we appreciate that people change careers, move roles or no longer find value in our offering. If you would like your account and all data removed then please contact our support team and we will action this instantly.
Why is my account not upgraded after paying via bank transfer/invoice?
It’s impossible for us to monitor all payments and know which payment is assigned to which account. If your finance department has made payment via bank transfer then please contact us with a clear reference, date of payment and organisation who made the payment. With this information, we will be able to upgrade your account without delay.
Can I change my username?
Unfortunately, username cannot be changed once the account has been created. You can, however, use your email address instead of your username to log in. This can be changed within the account area.
Why do I get an error about the file name being too long?
Sometimes there can be a difficulty with downloading our resources. This is usually the case when your computer is part of larger school network and the filename/path becomes too long. Where this is the case, you can change your download path to Desktop before moving it to your server. If this does not help, you can rename the file in your browser to something shorter. If you’re still having trouble, please contact us and we can send you resources directly.
What if I can't find the resources I'm looking for?
At School History, we’re continually at work adding new resources and value to our offering. If you’re unable to find resources under your specific examination board, there’s still a wealth of material at your disposal. In almost all cases, where a topic doesn’t appear on one examination board’s page, we’ll have resources elsewhere on the site. Similarly, the level of quality of our updated GCSE history resources is such that they can be easily adapted for used for KS3 and A-level lessons.
You can search by category on the homepage by browsing the black dropdown menu at the top of the page, by clicking resources, or visiting our GCSE collection of resources. Alternatively, access our mapping document and follow the keyword search instructions to point you in the right direction.
Can I use resources from other examination boards in the classroom?
Yes! A paid membership gives you access to every single resource available on School History. That’s in excess of 3000 resources. Having released thousands of new resources recently, it’s been our experience that there is significant overlap between examination board curriculums. If you’re teaching AQA, for example, also take a look at Edexcel, OCR and CIE sections for more resources. Every topic for each examination board has its own page and a description of the content of the resources available. Moreover, smaller boards of Eduqas and WJEC and International Edexcel share a lot the content covered in AQA and Edexcel curriculum. Use our mapping document to easily find related content.
Why won't the flash games play?
The majority of the games were built with flash which many browsers are now blocking. We are in the process of updating the games to be html5 compatible which means they can be played on all devices.
This is something we are actively working on but the cost is significant. The following games have however been updated to HTML5 so can be played today:
Can I pay monthly?
We don't currently offer a monthly payment plan and at this moment in time have no plans to do so long term. We are a small, family-run business so the processing costs and bandwidth of managing monthly payments are just too much.
We also believe in yearly pricing and our yearly cost of £72 (Including VAT) is also incredibly competitive given the value of our resources. This works out at just $6 a month or the price of a coffee or two in most cities. For this, you receive access to thousands of historical resources across all age groups. These are constantly updated and improved adding even more value to your subscription.